Billing Policy

Fully Bulk-Billed Medical Centre

At Health & Wellbeing Wulguru, we are proud to operate as a fully bulk-billing medical centre, meaning that all consultations and eligible services with a valid Medicare Item number are bulk-billed for patients who present a valid Medicare Card with their name on it.

Our commitment is to make high-quality healthcare accessible to everyone in our community by removing financial barriers to medical care.

Private Billing and Payment Policy

For private patients (those who do not have a medicare card), payment is required at the time of consultation.

💰 Consultation Fees for Private Patients:

• Standard Consultation: $70.00
• Long Consultation (New Patients or Extended Appointments): $125.00

🆕 New Patient Policy
If you have not visited our clinic in more than 12 months, you will be considered a new patient and will be required to book a long consultation.

⏳ Extended Appointments
If you have complex medical issues or require additional time, we recommend booking a double appointment to ensure you receive thorough care.

Allied Health Patients

• If you have a health care card, concession card or pension card with a current care plan, your services may be bulk-billed by the allied health provider.
• Please note that some of our allied health providers charge out of pocket for all consultations, regardless of the above.

WorkCover Patients

• Pending WorkCover claims: Patients with an open WorkCover claim must pay for each consultation until the claim is approved and a WorkCover claim number is provided to our reception team.
• Approved WorkCover claims: Once approved, WorkCover will be billed directly for your medical consultations.

Accepted Payment Methods

We accept the following payment methods:
✔️ Cash
✔️ EFTPOS
✔️ Credit Cards (Visa/Mastercard)

For a full list of fees and Medicare rebates, please refer to the fees list below or speak with our friendly staff at reception.

At Health and Wellbeing Wulguru, we appreciate your understanding and cooperation as we continue to provide high-quality and accessible healthcare to our community. If you have any questions about billing or payments, please do not hesitate to ask our team.